Privacy Policy

Privacy Policy

This Privacy Policy describes how swirlschic (“we,” “us,” or “our”) collects, uses, stores, and protects the personal information you provide to us when you visit our website (the “Site”), purchase our products, or interact with us in any other way. By using our Site or services, you consent to the practices described in this Privacy Policy.


Information We Collect

Information You Provide to Us

  • Account Information: When you create an account on our Site, we collect your name, email address, password, and other contact information you choose to provide. This information helps us personalize your shopping experience, process your orders, and communicate with you about your purchases.
  • Order Information: When you place an order on our Site, we collect information necessary to process and fulfill your order, including your shipping address, billing address, payment information (such as credit card number, expiration date, and CVV), and details about the products you purchase.
  • Communication Information: If you contact us through email, live chat, or other communication channels, we may collect and store the content of your messages, along with your contact information, to respond to your inquiries, resolve issues, and improve our services.

Information We Collect Automatically

  • Log Data: When you visit our Site, our servers automatically record certain information. This includes your IP address, browser type, browser version, the pages of our Site you visit, the time and date of your visit, the time spent on each page, and other statistics. Log data helps us analyze trends, administer the Site, track user movements around the Site, and gather demographic information about our user base as a whole.
  • Cookies and Similar Technologies: We use cookies, web beacons, and other similar technologies to collect information about your browsing activities on our Site. Cookies are small data files that are stored on your device. They can be used to remember your preferences, improve your user experience, and analyze how you interact with our Site. You can adjust your browser settings to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some features of our Site.


How We Use Your Information

  • Provide and Improve Our Services: We use your information to process and fulfill your orders, manage your account, and provide you with customer support. We also use your feedback and usage data to improve our Site, products, and services.
  • Personalize Your Experience: We may use your information to personalize your shopping experience, such as by recommending products based on your browsing and purchase history, sending you customized marketing emails, and displaying relevant content on our Site.
  • Communicate with You: We may use your contact information to send you order confirmations, shipping notifications, promotional emails, newsletters, and other important information about our Site, products, and services. You can opt out of receiving promotional emails at any time by following the unsubscribe instructions in the emails.
  • Analyze and Understand Our Users: We use data analytics tools to analyze the information we collect to understand how our users interact with our Site, identify trends and patterns, and make informed business decisions.


Sharing Your Information

  • Service Providers: We may share your personal information with third-party service providers who assist us in operating our Site, processing orders, providing customer support, and other business functions. These service providers are contractually obligated to protect your personal information and are only permitted to use it for the purposes for which we engage them.
  • Legal Requirements: We may disclose your personal information if we are required to do so by law, such as in response to a subpoena, court order, or government investigation. We may also disclose your personal information to protect our rights, property, or safety, or the rights, property, or safety of others.
  • Business Transfers: In the event of a merger, acquisition, sale of all or substantially all of our assets, or other business transfer, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any such change in ownership or control and the choices you may have regarding your personal information.


Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information. If you have any concerns about the security of your personal information, please contact us at service@swirlschic.shop.


Your Choices

  • Account Information: You can access and update your account information at any time by logging into your account on our Site.
  • Marketing Emails: You can opt out of receiving promotional emails from us at any time by clicking the unsubscribe link in the emails or by updating your email preferences in your account settings.
  • Cookies: You can adjust your browser settings to manage cookies. However, if you disable cookies, some features of our Site may not function properly.


Children’s Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe that we have collected personal information from a child under 16, please contact us immediately, and we will take steps to delete that information from our records.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information. Your continued use of our Site or services after any changes to this Privacy Policy means that you accept and agree to the revised terms.


Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at service@swirlschic.shop.