Terms of Purchase

Terms of Purchase

These Terms of Purchase (“Terms”) govern your purchase of products from swirlschic. By placing an order on our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services or make a purchase.

1. Order Placement and Confirmation

When you place an order on our website, you are making an offer to purchase products from us. We will send you an order confirmation email acknowledging receipt of your order. Please review the details in the confirmation email carefully. Your order constitutes a binding contract between you and swirlschic only when we send you a shipping confirmation email.

2. Shipping

  • Processing Time: We strive to process and ship all orders within 1 - 3 business days from the date of order confirmation. Orders may not be processed on weekends or public holidays.
  • Delivery Time: Estimated delivery times range from 6 - 12 business days, depending on your location and the shipping carrier’s operational conditions. Please note that these are estimated delivery times, and we cannot guarantee exact delivery dates. Delays may occur due to unforeseen circumstances such as customs clearance, extreme weather conditions, or carrier issues.


3. Returns

  • Return Policy: You may return eligible products within 60 days from the date of delivery. To be eligible for a return, the products must be in their original condition, unused, with all tags attached, and in the original packaging.
  • Return Process: To initiate a return, please send an email to service@swirlschic.shop. Our customer service team will provide you with a return authorization number and instructions on how to proceed with the return. You are responsible for covering the cost of return shipping, unless the return is due to an error on our part (e.g., wrong item shipped, damaged item).


4. Refunds

Once we receive and inspect the returned products, we will process your refund within 5 - 10 business days. The refund will be issued to the original payment method used for the purchase. Please note that it may take additional time for your financial institution to process the refund and reflect it in your account.


5. Product Information and Descriptions

We make every effort to ensure that product descriptions, images, and other content on our website are accurate. However, product information may contain inaccuracies or typographical errors, and we reserve the right to correct any errors, inaccuracies, or omissions and to change or update product information at any time without prior notice.


6. Pricing and Payment

All prices on our website are displayed in USD. We reserve the right to change prices at any time without prior notice. Payment for your order must be made in full at the time of purchase using one of the accepted payment methods available on our website. We will charge your payment method at the time your order is confirmed.


7. Limitation of Liability

To the maximum extent permitted by law, in no event shall swirlschic be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or in connection with your purchase of products from our website, even if we have been advised of the possibility of such damages.


8. Contact Us

If you have any questions or concerns regarding these Terms of Purchase, please contact us at service@swirlschic.shop. We will respond to your inquiries as promptly as possible.